Managing Your Work

Overview

You can manage your work by:

• Reassigning invoices

• Marking them as completed

• Deferring actions so that all action items for the customer appear in your work queue on the date you select.

This section describes how to managing your work by reassigning, completing, and deferring actions. The differences when completing and reassigning from the Work Queue Summary and Collection Activity screens are described.

Related topics

• Reassigning Customers

• Completing Action Items

• Deferring Action Items