Submitting Credit Bureau Requests from the List of Similars Screen

Procedure

When you submit a bureau request, if the bureau finds several possible matches, a list of similars is generated. You can select the business that is the correct match from the list of similars returned, and submit a new request directly from the List of Similars screen. The event data automatically fills in with the information from the bureau for the selected entity.

To submit credit bureau requests from a list of similars screen:

  1. Select the customer. How?

  2. Select the Bureau Reports tab.
    The Bureau Reports screen lists all bureau events for the selected customer.

  3. Click New Event.
    The Event Data screen appears.

  4. From the Bureau Name list, select the credit bureau from which you are making the request.

  5. From the Product Name list, select the List of Similars product you are requesting.
    The Event Data screen displays the information required to submit the request.

  6. Enter the required information, and click Submit Event. You obtain the required information from the credit bureau.
    The Bureau Events screen appears. The event you just submitted appears at the top of the list.

  7. To display the current processing status, click Refresh.
    The Bureau Events screen refreshes to display the current processing status.

  8. When the Status for the event is Success, click view/edit in the row for the event.
    The Bureau Report appears.

  9. In the List of Similars section, select the option button for the business entity for which you want to request the bureau data.

  10. To submit a request using this business entity, at the top of the screen from the Select Product list, select the product that you want to request, and click Submit Event.
    The Event Data screen displays the data for the business entity you selected from the list of similars.

  11. To submit the event, click Submit Event.
    The Bureau Events screen displays the event you just submitted at the top of the screen.

When the status for the event changes to Success, you can view the requested credit bureau report. How?

If the status for the event changes to Failure, you can resubmit the event. How?