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To request credit bureau reports:
Select the
customer. How?
Select the
Bureau Reports tab.
The Bureau Reports screen lists all bureau events Every time credit bureau reports are requested through eCredit, the
request is referred to as an event and is given an event ID to track it.
for the selected customer. Click New Event.
The Event Data screen appears. From the Bureau
Name list, select the credit bureau from which you are making the request. From the Product
Name list, select the product you are requesting.
The Event Data screen displays the information required to submit the
request. Enter the required
information, and click Submit Event. You obtain the required information
from the credit bureau.
The Bureau Events screen appears. The event you just submitted appears
at the top of the list. To display
the current processing status, click Refresh.
The Bureau Events screen refreshes to display the current processing
status.
When the status for the event changes to Success, you can view the
requested credit bureau report. How?
If the status for the event changes to Failure, you can resubmit
the event. How? |
