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About Selecting Attributes for Strategy Rules |
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Overview |
When defining a segment ruleset, first consider the attributes that are associated with each segment, and map these attributes to the attributes available for rules. For example, if you handle invoices differently based on payment history, create a rule based on Expected Pay Experience, or Actual Pay. If you handle invoices differently based on region, create a rule based on Invoice Region or Customer Region. When you define a workgroup ruleset, consider the attributes that you used to create the workgroups, and map these attributes to the attributes available for rules. For example, if you assign invoices to workgroups based on who the customer is, create a rule based on the Customer Name attribute. The following is the list of attributes available to you when defining rules. The attributes include customer, invoice, and accounts receivable data. If your implementation includes an interface for sending user-defined data through the Customer or Open Invoices interface, you can select this user-defined data as attributes. You create a rule for each attribute that is a factor in your segment or workgroup assignments.
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