About Rules and Conditions for Dispute Notification

Overview

Trigger rules allow you to define different actions (resolvers and contacts) for different dispute types and circumstances. The rule conditions specify the conditions under which specific resolvers and contacts are assigned. You can add as many rules as necessary to define the different circumstances for which you want different assignments to be made. When defining conditions for a rule, be aware that the assignment occurs for the first condition that is satisfied.

Each rule is based on an attribute. You can select from the following attributes to define a rule:

Related topics

• About Triggering Events for Dispute Notification

• About Actions for Dispute Notifications

• Adding Notification Events

• Adding Notification Actions

• Adding Actions when Adding or Modifying a Notification Event

• Adding Conditions for Trigger Rules

• How a Notification Ruleset Works