Adding Notification Events

Procedure

To add notification event details:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the Business Administration tab, select Notification Setup.
    The Notification Setup (search) screen appears.

  3. Click Add Event.
    The Notification Setup screen appears.

  4. From the Notification Type list, select the type of notification event you are setting up. Currently, eCredit supports dispute notifications. The screen refreshes to display the fields for the type you select.

  5. From the Trigger list, select the eCredit system action that initiates the event action.

Note: The Trigger list includes only triggers that do not yet have a notification event defined for them.

  1. Select the Default Action for the notification event. The Default Action list has all the actions that you have defined using the Notification Setup feature. You can also select no action to occur as the default to ensure that only the actions defined by the notification rules occur.
    When you select a Default action, the screen refreshes to display the Action Details for the default action.

  2. Select Active or Inactive from the Is Event list to activate or inactivate the event. For example, you would inactivate the event while you are defining it, or if you are not planning on using the event to manage your disputes.

  3. From the Override Ruleset list, select Yes to have the event use the default e-mail. You would select this as an alternative to defining rule conditions that determine the e-mail used.

  4. Select the currency from the Currency list. eCredit uses the currency to convert any monetary values used in rule attributes.

Note: You cannot change the Trigger after you save the event.

  1. Click Save.

If you do not intend to always use the default action, you must now add rules and conditions to the event. How?