Editing Correspondence Messages

Overview

If a message is generated and saved to the Correspondence Queue, but not yet sent, you can edit the message. Specifically, you can change the content, delivery method (print, fax or e-mail), the e-mail addresses, the subject line, or the output format. However, you cannot edit a message after it has been sent; you can only resend the message.

You can edit the message content in the following ways:

• You can edit the message content inline by clicking in the message box and typing your edits. When you edit the message in this way, the message appears in the body of the e-mail.

• You can edit the message by saving it to your computer, and opening it in your default text editor or word processing application. You then save the edited message to your hard drive and select it as an attachment to the e-mail.

Note: To edit the inline content of a saved message, your administrator must have assigned you the appropriate capability. If you do not have this capability, the saved correspondence will be available to you as read-only.

Related topics

• Editing Messages Inline

• Editing Messages with a Word Processor