Modifying User Roles

Procedure

eCredit provides seven generic eCredit user roles: Admin, Source Admin, Sales Rep, Credit Analyst, Collector, Strategist, and Dispute Resolver. Using the Admin role, the subscriber system administrator can change these generic user roles, or add new roles to meet the requirements of the workflow. Users can be assigned multiple roles to accomplish their tasks.

To modify user roles:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the System Administration tab, select Role Maintenance.
    The Role Maintenance screen displays all existing user roles.

  3. Do one of the following:

    1. To modify an access role, in the Access Roles section, select view/edit in the row for the role you want to modify.
      The Role Details screen displays information for the access role you select.

    2. To modify a business role, in the Business Roles section, select view/edit in the row for the role you want to modify.
      The Role Details screen displays the information for the business role you select.

  4. In the Core Attributes section, change the description for the role.

  1. In the Capabilities Assignments section, select only the capabilities you want the role to have.

Notes:

    • To view capabilities by module, select the module from the Application Modules list.

    • To select all capabilities, select Check All. To clear all selections, click Clear All.

  1. Click Save.

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