Viewing the Total Amount Due for Invoices in Your Work Queue

Procedure

To view the total amount due for invoices in your work queue:

1. Access the collection activities. How?

2. Select either All or Latest action item per invoice from the Action Item View list, and click search.

You cannot view totals when in Distinct customer action item view.

3. Select the check boxes in the row for the invoices for which you want to view the total, and move the mouse over any check box.
   A tool tip displays the Total Amount Due for the selected invoices.

When you select invoices in your work queue, a tool tip displays the total amount due for the invoices. To view the running total for all invoices across all pages, click Select All.