About Selecting a Group for a User

Overview

Select a group for a user if you want to limit the user lists that the user appears in. For example, the Owned By list on the Credit Request Search screen is a list of eCredit application users. The list contains the names of active eCredit users assigned to the Sales Rep Group. It will not contain users assigned to the Credit Analyst Group.

 Note: If you make no Group selection for a user, leaving the Group field blank, then the user appears in all selection lists of user names So a list contains the names of users assigned to the role associated with that list, and any users who have no group selection.

The following table describes the lists affected by the Group selected for a user:

User Group Selection

If a user is assigned to this Group:

Lists/Screens that Users with this Group appear in

Sales Rep

 

When searching for credit requests, eCredit users can locate credit requests by selecting the Sales Rep as the owner.

When eCredit users change the credit request owner, the Sales Rep can be selected as the new owner.

When credit requests are submitted or resubmitted, the Sales Rep can be selected as the owner of the credit request.

Automated Decisions module

Owned By list / Credit Request Search screen

Change Owner list / Change Owner screen

Sales Representative list / Credit Request Details and Create New Credit Request screens

Credit Analyst or Collector

 

When searching for customers, eCredit users can locate customers by selecting the Credit Analyst or Collector assigned to them.

 

When assigning a cautionary status to a customer, eCredit users can select the Credit Analyst or Collector as the user assigning the status.

Customer Analysis module

Analyst list / Customer Search screen

Assigned By / Customer Status

Credit Analyst

 

eCredit users select a Credit Analyst to assign an analyst or a secondary analyst to a customer. When designating a customer as a nondisclosure or restricted access account, you can select users in the Credit Analyst or Secondary Analyst lists to be authorized users for the account.  

Credit Analyst / Basic screen

Secondary Analyst / Basic screen

Collector

eCredit users select a Collector to assign a collector to a customer.  When designating a customer as a nondisclosure or restricted access account, you can select users in the Collector list to be authorized users for the account.    

Collector / Basic screen