Inactivating and Activating Collectors in Workgroups

Procedure

To inactivate and activate collectors in workgroups:

1. From the Main menu, select Admin.
   The Admin Home Page appears.

2. From the Policy Administration tab, select Workgroup Setup.
   The Workgroups screen appears.

3. Select view/edit in the row for the workgroup that has the users you want to inactivate or activate.
   The Workgroup Details screen appears.

4. In the Users section, select the Active check box for the users you want to activate, and clear the Active check box for the users you want to inactivate. Inactive users appear in red text in the selection list.

5. Click Save.
   eCredit no longer assigns work to the inactivated users. eCredit assigns work to the activated users.