Adding Segments

Procedure

To add segments:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the Policy Administration tab, select Segments.
    The Segments screen appears.

  3. Click Add.
    The Segment Details screen appears.

  4. Enter a name and select the champion strategy for the segment. If you are adding a challenger strategy for the segment, you must enter the distribution % for the challenger. eCredit adjusts the % for the champion strategy to reflect the challenger percentage you enter.

Note:  If you enter a Period After Date, this sets the time frame for displaying metrics. However, you are able to change this date at any time. eCredit displays metrics for the time frame you enter.

  1. Click Save.
    The Metric Detail section of the screen displays the effectiveness metrics, Days Sales Outstanding (DSO) Measures the average number of days to close invoices weighted by the collected amounts of those invoices. The formula for DSO is: (Total Receivables * Period Days)/MTD Sales. Where Period Days is the number of days defined for your collections period using the Collection Period feature. This metric is an indication of the time required to collect on receivables., Uncollectible Receivables (UR The ratio of the total amount not collectible to the total expected receivables. Expected receivables is calculated as invoice balances less non-monetary credits. This metric is an indication of how much of your receivables you are not collecting.), and Average number of tasks required to pay (ATP) The average number of collector tasks required to pay invoices weighted by the collected amounts of those invoices. This metric is an indication of how much work it took to collect on receivables., and the total number of invoices assigned to the champion and any challenger strategy assigned to the segment.