Modifying Conditions for Trigger Rules

Procedure

Conditions for trigger rules determine the person who receives the notification for this event and the circumstances under which they receive it.

To modify conditions for trigger rules for notification actions:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the Business Administration tab, select Notification Setup.
    The Notification Setup (search) screen appears.

  3. If necessary, enter search information for the notification event, and click Search.
    The Search Results section lists the notification events matching the search information.

  4. In Search Results, select view/edit in the row for the event for which you want to modify a rule.
    The Notification Setup screen appears.

  5. In the RuleSet section, click view/edit in the row for the rule you want to modify.
    The Trigger Rule Details screen appears.

  6. From the top of the screen, select view/edit in the row for the condition you want to modify.
    At the bottom of the screen, the Rule Condition section displays details for the condition you select.

  7. Modify information for the condition. You can modify the following information:

Entry

Description

Left Parenthesis

This is an optional entry. By default, eCredit applies a single parenthesis to your condition. Select a left parenthesis if you are creating nested conditions.

Attribute

Select the attribute. The attribute is the notification type characteristic (for example, dispute characteristic) that the condition evaluates. When the triggering event occurs, the condition evaluates this characteristic to determine if the action occurs.

Operator

Select equals, not equals, less than, greater than, less than or equal to, greater than or equal to, or contains as the logical operator used to evaluate the value for the condition.

Value

Enter the value that the condition uses to evaluate the attribute. For certain attributes you select the value from a list.

Right Parenthesis

This is an optional entry. By default, eCredit applies a single parenthesis to your condition. Select a right parenthesis if you are creating nested conditions.

  1. Click Save Condition.