Splitting Business Hierarchies

Procedure

To split business hierarchies:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the Business Administration tab, select Business Hierarchy.
    The Business Hierarchy screen appears.

  3. Enter search information for the hierarchy that you want to split. How?

  4. Click Search.
    The Search Results section displays the hierarchies and customers that match the information you enter.

  5. In the Search Results section, select view/edit in the row for the hierarchy that you want to split.
    The Hierarchy Details screen appears.

  6. Select the option button for the customer who will be the root customer of the new hierarchy, and click Create New Hierarchy. All customers below the customer you select will be added to the hierarchy.
    The New Business Hierarchy screen displays the name and type for the new hierarchy.

  7. To change the hierarchy type, select the type from the Type list. To change the hierarchy name, enter a new name in the Name field, and click Save.
    The Hierarchy Details screen displays the new hierarchy.

  8. To add a new customer to the hierarchy, in the Search for Customers section, enter information to identify the customer, and click Search.
    The Search Results section displays the customers that match the information you enter.

  9. In Search Results, select the option button for the customer you want to add to the new hierarchy.

  10. From the top section of the screen, select the option button for the customer that you want to be one level above the customer you are adding, and click Add.

  11. To delete a customer from the hierarchy:

    1. Select the option button for the customer you want to delete. When you select a customer for deletion all customers under the selected customer are also deleted.

    2. Click Delete.
      The customer and all customers under the customer are deleted.