Merging Business Hierarchies

Procedure

To merge business hierarchies:

  1. Select Admin.
    The Admin Home Page appears.

  2. From the Business Administration tab, select Business Hierarchy.
    The Business Hierarchy screen appears.

  3. Enter search information for the hierarchy that will have the root level customer when the two hierarchies are merged. How?

  1. Click Search.
    The Search Results section displays the hierarchies and customers that match the information you enter.

  2. In the Search Results section, select view/edit in the row for the hierarchy that you want to add customers to.
    The Hierarchy Details screen appears.

  3. In the Search for Customers section, enter search information for the customer who is the root for the hierarchy you want to merge with the hierarchy you just located. You can search by customer information, or by the name of the credit analyst assigned to the root customer.

  4. Click Search. The Search Results section displays the customers that match the information you enter.

  5. In Search Results, select the option button for the root customer for the hierarchy you want to merge.

  6. From the top of the screen, select the option button for the customer that you want to be one level above the hierarchy you are adding, and click Add. A message appears informing you that the customer you are adding is already in a hierarchy of the same type, and asking you if you want to re-associate the entire hierarchy. If you proceed with the addition, all customers in the hierarchy for the root customer you just selected are added to the hierarchy. The existing hierarchy for the customers you are adding is deleted.

  7. Click OK. The hierarchy is added to the hierarchy at the top of the screen.