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To add notes from Search Disputes:
From the Main
menu, select Dispute Management.
The Search Dispute screen displays a list of pending disputes for which
you are the resolver. Select the
Note icon in the row for the dispute for which you want to add a note.
The Notes pop-up appears.
Click in the
Add Note section and type your note. Click Save.
The note is available for disputes from the Search Disputes, Invoices,
and Collection Activity screens. |
