Updating Decision Information for a Credit Request

Procedure

If your system is set up for multilevel approval A structured credit approval process in which more than one person with the proper approval authority is required to approve a credit line. The number of required approvals varies for different transaction amounts. Your business administrator can set up your system for multilevel approval., you must update decisions for credit lines using the Credit Lines feature of the Customer module (see Working with Concurrence Approval). You can update all other credit request types using the following procedure, even if you are using multilevel approval.

To update decision information for a credit request:

  1. Locate the credit request in the Search Result list.  How?

  2. Select the link in the Decision column for the credit request.
    The Decision screen appears.

  3. Enter information in the appropriate fields.

  4. Do you want to create a credit line?

    • If no, go to step 5.

    • If yes, enter the Amount Approved and Approval Date in the Approved Values section.

Note:  You must have the appropriate authority limit for the amount you enter in the Approved Line field. Your system administrator specifies your authority limit when setting up your user profile. You can view this amount on your User Profile screen. How?

  1. Select Update Decision.
    If an automated business process is associated with updating a credit request, the automated process evaluates the credit request. The screen indicates that the process is executing. Otherwise, if there is no associated process, the information you entered is saved. A message informs you that the record was saved successfully.