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To unlock users:
Select Admin.
The Admin Home Page appears.
From the System
Administration tab, select Unlock Users.
The Unlock Users screen appears. If
you are a subscriber user, the screen displays the locked users for the
subscriber organization. If you are a source user, the screen displays
the locked users for your source organization.
To unlock users
for another source, select the source from the Source Name list.
The screen refreshes to display the names of any locked users for the
source you select.
Note: If
you are a user for an external source, or for an internal source that
does not have access to all users, the Source Name list is not available.
Select the
option button for the user you want to unlock.
Click Unlock.
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