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The eCredit passwords you enter for a user must meet
the following requirements:
Password must have
at least eight and not more than fifteen characters.
Passwords must include
a mix of letters and numbers.
Passwords must include
at least one of the following special characters: ! @ # $ % &
When a user's password
expires, you cannot use a password that is the same as the user's last
x number of passwords. This number
of passwords can be from 5 to 99 and is included in your subscriber setup.
To reset user passwords:
Select Admin.
The Admin Home Page appears.
From the System
Administration tab, select User Maintenance.
The User Search screen appears.
If the user
whose password you want to reset does not appear on the screen, enter
information to identify the user.
Note: If
you are a subscriber Administrator, and you do not select a source, the
system searches for only subscriber users. If you do select a source,
the system searches for only source users. The Source list is not available
for Source Administrators.
Click Search.
The screen displays the users matching the information you enter.
Select the
option button in the row for the user whose password you want to reset.
The Reset Password screen appears.
In the New
Password field enter the new password.
In the Verify
Password field, enter the new password again.
Click Save.
The user is required to change the password after using it to log in.
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