Reassigning Invoices as a Batch Process

Procedure

To reassign all invoices assigned to a collector as a batch process:

1. Select Admin.
   The Admin Home Page appears.

2. From the Policy Administration tab, select Bulk Invoice Reassignment.
   The Invoice Bulk Reassign Events screen appears. The Search Results section displays the most recent bulk reassignment jobs.

3. Click New Event.
   The Bulk Reassign screen appears.

4. Select the check box next to the User column for the collectors whose invoices you want to reassign. You can select multiple collectors if you are reassigning their invoices to the same collector.

Note:  If a collector does not appear in the User From list, this means that the collector already has a pending bulk reassignment job scheduled for the nightly processing. To avoid reassigning the same invoices twice, you cannot submit a new reassignment job for a collector until a pending job has been executed.

5. From the User To Reassign list, select the collector that you want to handle the invoices and click Save.
   The reassignment is saved as a batch processing job.